Termite Reticulation System

Termite reticulation systems are installed in new homes and in extension and renovation projects. It is a series of pipes positioned around the home underground. The purpose is to ensure the home is protected against termites. Reticulation systems require top-ups of chemicals every three to eight years depending on chemical used.

Top ups of piping systems are managed through termiticide going in at a certain pressure to disperses and form a termite treated zone. Homes in newly developed areas such as Quakers Hill, Stanhope Gardens, The Ponds, Kellyville Ridge and Parklea will usually have a reticulation system in place.

There are various reasons which cause a termite reticulation system to be ineffective. One of them is topping up the system with a budget friendly termite repellant. This may cause the pests to just go around the barrier and not through it. The best protection for homes in and around Kellyville Ridge is a non-repellant termite chemical such as Termidor.

Termite inspections are recommended annually to ensure the system is still intact and working as it should. At the time of the termite inspection the reticulation system will be checked and signed off with documentation kept in your switchboard for easy access. Click here to book your termite inspection and reticulation top up today.


 What is a General pest control and do I need one?

A general pest control is key to reduce or eliminate insects and bugs. It is recommended to treat the home/commercial spaces every 6 – 12 months, as the chemical is most effective in the first 12 – 16 weeks. Costing can be found on our pricing pages.

There are external factors which can impact the longevity of a general pest control, including:

  1. Extreme heat
  2. Heavy rain & flooding
  3. Fires
  4. Disturbance of the treated areas (renovations)


Is a general pest control safe?

Generally speaking, you do not need to prepare the home for a pest treatment, however we recommend to try and clear any loose items restricting access to the skirting boards.

Chemicals used are AEPMA approved and to Australian standards, meaning they are not harmful to humans. We always recommend taking extra precautions and recommend you leave the property with any young children and pets for at least an hour post treatment to allow the chemical adequate time to dry.

However, it is recommend to not clean directly after the pest control treatment and to allow 7 – 14 days before mopping inside. Furthermore we ask you leave the chemical on the external of the home and window frames for as long as possible. External window cleaning is permitted after 24 hours of application. Afterwards, please do not hose down the windows as you will wash away the chemical – using a squeegee or paper towels with Windex is perfectly fine.


How is a the treatment applied?

All general pest controls are performed by our technicians at So Pest Off doing an initial assessment of the property and treating the problems identified.

A mixture of oil based, water based and gel based chemicals are used during treatments. Treated areas include:

  • Internal Spaces (skirting boards, hinges in cupboards for German Cockroaches)
  • Roof voids
  • External property perimeter
  • External door and window frames
  • Under eaves of the first storey
  • Garage/shed/kids cubby & play areas

The insecticide used has the highest impact on the following:

  1. Webbing Spiders
  2. Black Surface Ants
  3. Australian & American Cockroaches
  4. Silverfish
  5. European Wasps
  6. Household Flies
  7. Fleas/Ticks


Is there any warranty?

Warranty on general pest controls have varying factors and is available for 6 months on any infestation which is seen after 4 weeks of initial treatment. Although, spiders do not carry any warranty as they are driven by external factors, and they are needed to walk on the chemical, take it back to their nest/web for it to impact them.

Possum Removal So Pest Off

Have you seen or heard possums on your property? Possums need to be carefully removed from areas and released accordingly. It is illegal in Australia to kill a possum. Laws are in place to protect these species and removing a possum may hurt yourself. With different methods depending on severity of infestation, So Pest Off takes every possum removal job with a high level of care. Possums removed from roof voids need to be relocated within 150m from the home & near something they can climb immediately in order to survive.

Health Concerns

Possums while seemingly harmless, can bring havoc. Here are a few ways they do this:

  • Potential to transfer fleas and ticks to household pets.
  • Damage ductwork and installation in the roof.
  • Damage to roof tiles & architrave during entry.
  • Possum droppings can cause ulcers, skin conditions and mites.

Catch & Release

Possum removal is a slow game requiring patience. Our technician will be back onsite everyday until all the possums have been safely removed. Where there is a family of possums living in a roof void it may require multiple cages or one-way trap doors to be installed. Each day our technician will return on-site until possum removal is complete. After professional possum removal is complete there are some tips and tricks to ensure they don’t return. Some of these include:

  • Motion activated sprinklers
  • Motion activated lights
  • If you have a domestic pet, leaving their hair trimmings will deter the possum
  • Garlic in the roof cavity will deter them
  • Mothballs are another peeve of possums
  • Cover fruit & vegetables with chicken wire

Preventing Access

Possums hideout in tree hollows and due to a lack possums move into roofs through holes to make a home for themselves. Ensure to seal access points after possum removal. Our technicians will advise you on the best practice which includes sealing gaps, trimming branches, open vents and repairing roof tiles. Food is another source of attraction, especially where fruit and vegetables are growing in backyards. Cover compost bins securely to avoid entry.

Call So Pest Off today to book your possum/rodent inspection.

What are German Cockroaches?

German cockroaches are hard to gain control over due to the unique biology of the female particularly as they stop feeding when carrying their ootheca. IGRs (insect growth regulators) are key to stop the spread. They are the most common breed of cockroaches world-wide.

Where are they found?


What do they look like?

All cockroaches have a similar appearance which may make it hard to identify the specific breed. There are some key markers:

  • Light brown/tan
  • Two dark stripes on their back
  • 2cm – 3cm long


How do I know if I have an infestation?

First sign of an infestation is finding ‘droppings’. This looks like small dark pepper-like substances. Specifically stains on walls may look like mould/spray back from food, but is faecal matter.

Another key is to track when you see cockroaches. German cockroaches are nocturnal meaning they come out at night. Key messaging is “where you see one there are more”. German cockroach life span is 3 months. Specifically they reproduce every 60 days despite eggs being hatched every 28 days which is why following strict instructions is key.


Where are German Cockroaches most found?

  • Unit blocks
  • Closely built townhouses
  • Restaurants
  • Take away containers/bags
  • Homes with low cleaning standards


How do you treat German Cockroaches?

General pest control & gel baits are key. This comes in the form of a syringe which is applied in small drops where activity is seen after that sticky traps are left. Treatment includes door hinges, behind fridges and dishwashers, in laundry rooms and bathrooms.

Termite Inspections & Attacks

A termite inspection is the only way to protect your main asset – your home. Termites attack homes all year round, with 1 in 3 homes being attacked in Australia each year, and without protection they can cause irreversible damage to a home that is not covered by insurance. This means that by the time you have seen/heard the termites in your home the damage has begun.

Termites are seen more in the warmer seasons, this however doesn’t mean that they are the most active during these times. When you see termites it usually means the damage is already done, and they have been attacking your home in private and appearing as the weather warms up and the flowers start to bloom. One of reasons for this is due to the high heat, spring/summertime rains and moist conditions which termite thive on.

Are termites more active in the colder season? Termites are actually the most active and damaging during the autumn and winter periods. They attack homes during this time to feed and build their nests for the colder seasons, bringing damage that can be destructive for a home. Unfortunately the most common mistake made by home owners is when the assumption is made that due to the lack of evidence, there is no damage. When you can’t see termites is when you should be keeping up with your inspections and preventative treatment plans. Termites dig deeper in the wintertime and bury themselves within their nests and start to feed and colonise during these times to ensure the queen is reproducing at high numbers.

What are termite inspections?

There is a cost associated with termite inspections which may be a deterrent. Some home owners also assume that the area they live in makes it harder for termites to attack if they are not surrounded by dense forest areas. This unfortunately couldn’t be further from the truth. For a small cost of $220 + GST, you could be protecting your home from irreparable damage. Roof & balcony collapses from termite damage and both a very real and dangerous reality.

Annual termite inspections are highly recommended, and while this is the first step in the treatment plan, you shouldn’t stop here. So Pest Off will work with you to build a comprehensive protection plan.

Termite inspections are done in multiple steps:

  1. Visual Inspection; our technician will do a full visual inspection of the property including trees, fence lines, basements/subfloors, crawlspaces, internal rooms, and ceilings.
  2. Thermal Inspection; where there is any area of concern (which can include softening of wood, paint chippings, apparent termite damage, mud trails) a thorough thermal imaging inspection will be undertaken to identify the cause of concern.
  3. Invasive Inspection; if a termite mud is found, or significant damage is seen in the home, our technician at So Pest Off will gain your approval to do an invasive termite inspection. Invasive termite inspections can include drilling, removal of panels, creating manholes for entry between cavities, etc. This is to ensure that a full inspection is undertaken and no area is left with a question mark.

Where is at risk of termite attacks?

The Hills District is renown for taking the brunt of termite attacks each year. The top suburbs based on historic data within the Hills District council include:

  • Castle Hill
  • Annangrove
  • Pennant Hills
  • Kenthurst
  • Dural
  • Epping
  • Galston
  • Glenorie

Other areas in Sydney known for the highest termite attacks/termite inspection call outs include (in order):

  • Blacktown
  • Turramurra
  • Willoughby
  • Pymble
  • Frenchs Forest
  • Davidson
  • Manly
  • Cronulla
  • Balgowlah
  • Balmain
  • Leichhardt
  • Penrith
  • Windsor
  • Fairfield West

Should you delay a termite inspection?

Along with a minimum annual general pest inspection all home owners/property owners should be organising their annual termite inspection. While older homes are usually more at risk of being attacked due to lack of termite prevention systems, new homes must undergo  routine inspections each year.


Repellent vs non-repellent

Pest control involves understanding the biology of pests being treated. While both have their pros and cons, your pest controller will provide the treatment course most recommended. Mixing two treatment options is not recommended. DIY sprays purchased in stores are made up of a different chemicals and can have adverse effects to your treatment. Higher grade chemicals such as Termidor are generally non-repellent and highly recommended for termite and ant treatments. Reason is to kill the nest and the queen in both situations. German cockroach treatment recommendations are non-repellent solutions also to stop them breeding at such high rates. Both repellent and non-repellent chemicals are effective for different pests.

What is a repellent?

Pest management has replied on repellent insecticides for many years. Hence the active ingredients are now being found in common household pest products. This chemistry can have a rapid knock down of insect numbers and can flush out of a harbourage area. In the short term these applications can look like a successful treatment. As a quick knock down has limited effect on longevity it may require re-application.

What is a non-repellent?

Non-repellent insecticides are undetectable to the target pests. This allows insects to come into contact and interact with the treated surface or bait matrix. Therefore it will allow the insect to carry on with its natural behaviour, and in doing so, passes on the active ingredient to other members of insect colonies or populations. Furthermore the main benefit of these non-repellent options for professional pest operators is the ability to control larger insect numbers over longer periods due to a greater impact on the population. In the short term, as these non-repellents are taking effect, some pests can be present after the insecticide application as it slowly controls the population.



Clients are always asking us “Do I Need A Pest Control?”

There are a few factors to consider when deciding when to book your pest control, and we want to make it a simple choice with a few tick-box questions:

1. Has it been more than 6 months since your last pest control treatment?

2. Has it been more than 12 months since your last termite inspection?

3. Have you just moved in and want a thorough treatment before you enjoy your home?

4. Are you moving out and need an end of lease treatment?

5. Did you see a spider on the wall, spend all night looking for it, can’t find it and now want to run away?

If you answered ‘yes’ to any of those questions, then the answer is yes – you need to book in for a pest service. 


What insects are treated?

A ​general pest treatment addresses the following insects:

1. Webbing spiders

2. Australian & American cockroaches

3. Fleas & Ticks

4. Surface Ants

5. Household flies/fruit flies


What is the warranty period?

It is common to see increased activity up to 14 days after the first treatment. Some household pests are easier to bring under control whereas others may require further treatment. Warranty periods start 5 weeks after the initial pest control treatment and are for infestations that occur after this time. Please note there is no external warranty due to factors outside of our control.

Cockroaches – you can never completely eliminate cockroaches entering a property permanently. This doesn’t mean the solution did not work – they will come into contact with the residual chemical and soon die. If 5 weeks after the pest control treatment there are multiple instances of live cockroaches internally please contact So Pest Off. Warranty periods are 3 months internally for infestations. An infestation is where 5-10+ live cockroaches are seen inside the home at any one time.

Spiders – webbing spiders are covered in your general pest control. You will still see webs formed after the treatment as we cannot stop spiders coming to the property. We strongly advise to not clean down any webs as the chemical residue is evident and the spider will die after returning to a web. Spiders are also triggered by environmental factors such as extreme heat and heavy rain. Warranty period for spiders is 3 months internally.

Ants – like all pests ants are irritated after an initial treatment and you will see increased activity for 3 – 4 weeks post treatment. While they are not covered by a general pest control warranty period, if they come into contact with the chemical they will die. For full ant treatments or infestations please contact us to organize a targeted treatment quote.

German Cockroaches – due to their breeding rates and cause of infestation there is no warranty provided. So Pest Off will provide the best treatment plan and course of action to eliminate German cockroaches from your property after a treatment.

When planning a general pest control treatment visit we are always asked “What to expect before & after a pest control?”. There are a few steps you need to take to help us and protect you and your loved ones. We will make sure to let you know of these before our visit, and provide you with a fact sheet for after treatment management.

Before Your Pest Treatment

1. Move all kids toys to a higher location; especially outdoors – don’t forget your fur baby items as well

2. Pack away all open foods and drinks in a safe location (fridge or cupboards)

3. Move your furniture away from the edges of the wall

4. Allow clear access to the side of the property, under house access & roof access

5. Vacuum and mop the day before as you will not be able to directly after treatment

6. Plan you day; you will need to be out of the property until the solution is completely dried for your safety, including pets. We can lock up behind ourselves and send you an automated message once we are done

After Your Pest Control

1. Any foods/drinks that were left out will need to be thrown

2. Avoid the urge to do a deep clean for at least 3 weeks as the solution needs time to work; this doesn’t mean you cannot vacuum or mop, but avoid cleaning the skirting boards and only mop up to 6 inches away from the edge of the wall

3. Pests do not disappear immediately after treatment – allowing time for the solution to work is key. You will see a decrease in the amount of visible pests in the days and weeks coming. Do not clean down spider webs that are around the property, as spiders that come to the web will take the chemical with them and die later.

4. Once the solution has dried it is safe for you and your family/pets to return.


1 out of 3 homes in the Hills district are at risk of attack. Only 30% of homes in NSW have active termite protection in place, leaving a majority of homes open to risk of attack.

Annual termite inspections and ongoing termite protection can save you well over $100,000’s in potential damage.

Termites cans literally eat their way through floorboards at a rate of 2×4 in one month. The climates in Australia make for perfect termite breeding grounds with high humidity and rainy seasons. At the first sign of suspected termite activity, you should seek professional assistance to rule out potential termites.

What types of termites are there?

We have 5 different types of termites in Australia and being able to understand how their colony works will help understand the type of damage it can cause.

  1. Swarmer; winged termites that swarm and mate, and return underground to start a new colony
  2. Worker; these make up the majority of the colony and are responsible for the highest level of damage as they use home structures for food
  3. Soldier; these are the termites that protect the colony at all costs, by fighting off ants and other invaders with their mandibles pinching their prey.
  4. King; The kings only job is to reproduce with the queen and build a bigger colony
  5. Queen; Her job is to reproduce – the queen can lay one egg every 15 seconds.


What can an inspection show you?

Termite inspections are our speciality at So Pest Off. With a three step process we can highlight any potential threats to your home and through thermal imaging and a visual inspection So Pest Off can show any previous activity & damage, live termite activity, or no termite activity. So Pest Off is able to use the highest level of chemical strength to give you piece of mind with a Termidor Accreditaiton.


What are the types of termite protection you can have for a home?

  1. Reticulation System; alternative to chemical spray. Pumping controlled chemical through pipes will protect your home. Initial costs for reticulation systems are high but ongoing costs are relatively lower than other options. Not all homes suit reticulation systems and as professionals and experts in the field we can inform you which option is best for you.
  2. Baiting system; this is a non-chemical termite treatment option. Termite baiting stations are place around the property of the perimeter at between 2 – 3m intervals in the soil. These attract the termites to the baits where the termites eat the timber pieces acting as growth inhibitors. This leads to the eventual destruction of the colony. Baiting is done above ground directly near the nest. Termite baiting systems are usually the most costly option, but are also one of the best types of protection for your home. Similar to reticulation systems, the initial cost is high but the maintenance costs are relatively low. x
  3. Termite dusting; dusting is a form of live termite treatment options and needs highly skilled termite professionals to treat. Used for termite treatments where large numbers of live termites are seen. Dust is applied directly to where activity is seen coating the termites which allows them to carry this dust back to their nest.
  4. Chemical soil treatments; this is a preventative measure to deter any termites from coming into the home. One way is to is spray directly onto soil areas around the house and another option is to drill into concrete and inject directly in.